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• About Free Trial

  For trial use, the rendered output will have a watermark. If you purchase points and render, you will get the output without the watermark.Very popular

• What software is currently supported by Renderpool?

  We currently support Radeon ProRender plugins(RPR files) and Blender Cycles engine. Please check our software page details on which software is comfirmed supported. https://renderpool.net/softwareVery popular

• Is my data secure?

  We have top of the line end-to-end data security. Our trusted encryption platform ensures that your data is encrypted frame by frame during the file transfer communication process.Popular

• The rendering stopped at the end of the rendering process and will not proceed. What should I do?

  Some servers are taking a long time to process the rendering. Please wait for a while and it will be processed. If the rendering still does not proceed, please contact us from the "Contact Us" page so that we can investigate. When you contact us, please provide the Renders ID that is displayed during the rendering process. If you cancel during rendering, you will be charged up to the processed frame.Some readers

• How long is my data stored?

  Your original data and rendered data is stored for one week.Some readers

• How fast is Renderpool?

  It depends greatly on the data to be rendered. By utilizing a variety of cloud-based GPU rendering servers located around the world, rendering speeds can be over 100 times faster than rendering on a standard local PC.Some readers

• What are the steps for using Renderpool?

  Tutorials are uploaded on the official official YouTube channel. Please see the following video for instructions on how to use the software. https://jp.renderpool.net/howtoSome readers

• Is there a limit on the size of each file I upload?

  The standard upload file size limit is 50Gb,Few readers

• Will I be charged for uploading files and storing my rendered files?

  There is no cost. You will only be charged during rendering.Few readers

• Give me more precise estimation points

  For those who want to know the estimated consumption point more accurately, or for those who are going to perform a large-scale rendering, we recommend that you first try rendering with a single frame. Since the consumption point is proportional to the number of frames and samples, the consumption point can be estimated more accurately.Few readers

• How much will I be charged

  The cost will vary depending on the project you upload and the output settings you select; the expected total cost will be displayed in points before you upload the RPR data and begin rendering. Points must be purchased prior to rendering. The expiration date of points depends on the plan: 180 days for point plans and 60 days for monthly plans. The expiration date is calculated from the time of purchase.Few readers

• Estimated usage points and when actually rendered. Will be consumed alot

  Regarding to expected points,Data size,Sampling,Frames. The points are calculated simply from the three above, and may differ from the actual point consumption depending on the content of the rendering.Few readers

• Suddenly rendering and file transfers are slow, is this a problem?

  In rare cases, TRANSFERRING JOBS and INITIALIZING JOBS may take a long time due to the rendering server conditions or network congestion caused by other users’ usage. This is not a glitch, please wait until rendering starts. Even if you have to wait longer than usual, the points consumed by the rendering are the same as in the normal case.Few readers