Q: How much will I be charged

||| ■Points Consumption for Rendering The Render Pool consumes points only for the actual rendering time. Points are not consumed during network communication or server preparation time. Therefore, even if the server is congested and you are waiting for rendering, you will not consume more points than usual. Also, the points consumed for rendering will vary greatly depending on the project file you upload and the output settings you select. We recommend that you test render only one frame first. ||| ■Estimated Points Consumed. After uploading your project file and before rendering begins, the estimated total cost will be displayed in points. The estimated point consumption is a simple calculation based on [data size], [sampling value], [number of frames], etc., and the actual point consumption may vary depending on the contents of the rendering. The actual point consumption may deviate from the estimated point consumption depending on the contents of rendering. The point consumption is calculated based on the actual rendering time. ||| ■Points Purchase Points must be purchased prior to rendering. The expiration date of points varies depending on the plan: 180 days for point plans and 60 days for monthly plans. The calculation will be made from the time of purchase.

Question 1

How much will I be charged

Accepted Answer

||| ■Points Consumption for Rendering The Render Pool consumes points only for the actual rendering time. Points are not consumed during network communication or server preparation time.

Therefore, even if the server is congested and you are waiting for rendering, you will not consume more points than usual.

Also, the points consumed for rendering will vary greatly depending on the project file you upload and the output settings you select. We recommend that you test render only one frame first.

||| ■Estimated Points Consumed. After uploading your project file and before rendering begins, the estimated total cost will be displayed in points. The estimated point consumption is a simple calculation based on [data size], [sampling value], [number of frames], etc., and the actual point consumption may vary depending on the contents of the rendering. The actual point consumption may deviate from the estimated point consumption depending on the contents of rendering. The point consumption is calculated based on the actual rendering time.

||| ■Points Purchase Points must be purchased prior to rendering. The expiration date of points varies depending on the plan: 180 days for point plans and 60 days for monthly plans. The calculation will be made from the time of purchase.

Question 2

Give me more precise estimation points

Accepted Answer

For those who want to know the estimated consumption point more accurately, or for those who are going to perform a large-scale rendering, we recommend that you first try rendering with a single frame. Since the consumption point is proportional to the number of frames and samples, the consumption point can be estimated more accurately.

Question 3

Render error when rendering with Blender 3.2 (GPU)

Accepted Answer

A rendering error may occur if the width of the texture image is not a multiple of 128. When uploading a rendering file, please make sure that the texture resolution is 128, 256, 512, 1024, 2048, or 4096, and try again.

Question 4

About Free Trial

Accepted Answer

||| ■Trial use For trial use, the rendered output will have a watermark. If you purchase points and render, you will get the output without the watermark.

||| ■Lack of points in the trial version Please note that if you run out of points when rendering with the trial version, you will not be able to download the rendering even if you purchase additional points. Once you purchase points, your trial points will be forfeited.

Question 5

How fast is Renderpool?

Accepted Answer

It depends greatly on the data to be rendered. By utilizing a variety of cloud-based GPU rendering servers located around the world, rendering speeds can be over 100 times faster than rendering on a standard local PC.

Question 6

I am stuck at the end of the rendering process. What should I do?

Accepted Answer

Some servers are taking a long time to process the rendering. Please wait for a while and it will be processed. If the rendering still does not proceed, please contact us from the "Contact Us" page so that we can investigate. When you contact us, please provide the Renders ID that is displayed during the rendering process. If you cancel during rendering, you will be charged up to the processed frame.

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