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Blender
If you have trouble with Blender, find a solution here.
Render error when rendering with Blender GPU Mode
A rendering error may occur if your scene exceeds our server's GPU memory (8GB-32GB) Please try rendering as CPU mode and if this does not work, Please contact us
Popular
I rendered it in the Renderpool, but it has a pink texture which does not show when rendered locally.
This is a common case when transferring local blend file to another computer. You will need to set the texture path to relative. For setting to Relative, you have two options, place the texture next to blend file and upload as zip file or you can pack the textures into blend file. For more details, you can check the video below.
Some readers
What is the output format after rendering in Blender?
OpenEXR (EXR) and PNG are the current output formats available.You can also choose to output in MPEG-4 format.
Few readers
I'm using a third party add-on in Blender. Does this work with Renderpool?
Renderpool currently supports default addons that came with Blender itself. Recommended to render locally without addon enabled before uploading and rendering on RenderPool”
Few readers