> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://renderpool.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# When a file upload does not proceed

Sometimes file uploads do not proceed or stop midway due to cache problems.
In this case, please reload your browser or clear the cache from the browser settings and try uploading again.