> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://renderpool.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# Rendering fails after drag and dropping CSV file, what could be the issue?

The serverrendering.exe is not launched or the setting in the CSV is wrong which causes the render to fail. Please make sure to check the sample CSV files and manual for reference